Protecting your privacy is a main concern for us. Through visiting this page, you will know about the information gathered and used by “Essay Live”. You can contact us for any modifications or suggestions for the website.
“Financial Information” means the information that is linked to finance area.
“Information” here means every type of information whether it is academic, financial or personal, and is collected by the user for future reference.
“Websites or website” here belongs to the company’s website itself or any other websites being controlled by our company.
“Company”, “We”, “Us” here refers to “Essay Live”.
Information We Collect
While making conversation through telephone calls, different pieces of information are collected by us. Some information is gathered by us when you answer or request for any service or amendments, register at “Essay Live” or use any interactive mode of communication at our website.
Information You Provide to Us
Our company holds the right to collect and use the information provided by you while configuring an account, responding any of our ads or setting up account at social media website. The following piece of information can be used by us
- Mailing Address
- Cell Number
- E-mail Id
How We Use This Information
Your personal information remains highly confidential with us, as we promised. We respect your privacy and therefore commit to not disclose your personal information to third party websites. Collecting this information is intended only to make our services better than before.
Information of financial nature is collected only to deliver order & services requested, to analyse business growth and to confirm the transactions made at “Essay Live”.
If you choose to opt out of our usage of your information, then you will not be able to receive our services and products. Opting out of some collection or usage of information will be permitted only if some conditions are met. You have right to opt out from any communication with us, by mentioning that in mail or any other mode of communication.
Our Security Measures
All necessary security measures are made to protect your privacy against the misuse, amendment of your personal information. We exploit the power of standard security measures while carrying out any transaction through debit or credit cards, but we can’t guarantee to offer completely secure transaction as web is flooded with cyber criminals. By making transactions with us, you agree using the site at your own risk and the site will not be liable for any loss or damage.
Monitoring of Communications
All communications taking place on our web are monitored for the purpose of training and maintaining quality as well. These digital communications are stored for future use and as they solve our purposes, they are discarded by us. In case you want your communication to be completely confidential, you can ask your representative to not retain the communication.
Internet Technologies Used
Internet technologies such as browser cookies and other monitoring tools to track your information are used for the sole purpose of making our services better. These fragments of code can be deleted by you any time, if you feel to opt out of these techniques, you can disable this feature by modifying the settings of your browser.
We commit to deliver your order on time and once we have done with the entire process of writing and proofreading the document, we generate quality assurance reports & send your order along with all necessary reports in your student area. Your entire order is done as you need. Urgent delivery of order is also made, if a deadline is around the corner, allowing the customers to ask for revisions before the deadline. We drop a mail or call the customers to inform them about delivery of their order. Our customers can contact us to know about the progress of their order.
Quality Assurance Policy
It is our commitment to maintain the quality and standard of your order. Your document is checked for errors and plagiarism by our quality assurance team, after checking the errors and correcting them, quality assurance reports are generated to give you proof of our high quality work. Other than that, all your specifications are followed in order to meet 100% customer satisfaction. The standard format specified by you is maintained in delivered order. Therefore we only guarantee the standard of our work rather than guaranteeing your grade. We will not be liable for your low grades.
Guaranteed unlimited revisions are promised by us. Free unlimited revisions can be made within the time period of 20 days after delivery. No additional charges would be applicable with the same number of pages. In case the requested revisions exceed, extra charges would be employed.
Our customers are allowed to make unlimited amendments until he gets satisfied. Request for the amendments are entertained matching your specifications and deadline. Amendment turnaround time will be applicable depending upon your urgency.
Although 100% customer satisfaction is ever guaranteed, but in case failing to meet your given instructions you can claim your money back. Your money will be refunded if we fail to deliver your order matching your expectations and requirements as per our policy.
How to claim your refund:
You need to meet the following guidelines in order to ensure the approval of your refund request -
After refund, you will lose the ownership rights of your paper and the ownership rights will be held by “Essay Live”.
- Specify issue while claiming for refund through the means of online chat, call or mailing us.
- Your issue will be resolved as soon as possible, if failing to resolve the problem, a confirmation of refund approval will be sent to you.
The matter of children’s privacy is taken very seriously by us. To destroy or delete any information submitted by your child, you can contact our representative.
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